Mobile communication broadly refers to SMS and other mobile instant messaging (IM) like WhatsApp and WeChat. Despite their inherent informality, their usage for business purposes continues to rise as both customers and employees find them efficient channels for getting business done, though knowing the right time to text or email a client is also important.…
Read MoreWhile the service provided by WhatsApp is free of charge, one British user was caught sending some particularly costly messages. Christopher Niehaus, former managing director in the Investment Banking division at the global investment banking firm Jeffries, has been fined £37,000 ($46,000) for sharing confidential information via the popular messaging app. According to the Financial…
Read MoreA security vulnerability that can be used to allow Facebook and others to intercept and read encrypted messages has been found within its WhatsApp messaging service. Facebook claims that no one can intercept WhatsApp messages, not even the company and its staff, ensuring privacy for its billion-plus users. But new research shows that the company…
Read MoreThere is an increasing trend these days to use texting applications ranging from WhatsApp to Hike to WeChat to Telegram. The applications help users communicate easily with each other instantly. Having said that, these applications are great to use outside the corporate workplace environment. Usage of these for corporate communications present a set of challenges…
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