With the ever increasing number in Hospitals, nursing home and home healthcare facilities, there is a growing need for better patient response time along with eliminating nurse fatigue. Products can also be integrating the devices with different diagnostic solutions and technologies.
A Nurse Call system collects the information that matters, identifies opportunities to improve care and delivers actionable insight to caregivers and patients, all supported by clinicians every step of the way.
The wireless nurse call system also transmits immediate notifications and alerts. By integrating staff locating and nurse call systems, drastically reduces the time wasted and increases efficiency by automating workflow processes.
When a staff member enters a room, the wireless nurse call system automatically detects and records their presence while canceling the call alternatively the staff member can reset the button manually. To help with potential liability and billing issues, the solution can also document exactly how long a staff member is in a patient room.
Patient safety and satisfaction
Proactive alerts about the patient, room and bed status can be sent directly to caregivers, through nurse call or wireless devices, to provide the real‐time information needed to drive patient safety and satisfaction.
Caregiver productivity
Hospital Nurse Call provides patient information to caregivers where and when they need it, giving them more time to deliver direct, quality care. Innovations such as the graphical touch screen patient station, automated patient surveillance and integrated staff locating may help improve caregiver adoption of technology.
What is a nurse call system?
Benefits of Nurse call system
- Enables the patient who is confined to bed and has no other way of communicating with staff to alert a nurse of the need for any kind of assistance
- Enables a patient who is able to get out of bed, but for whom this may be hazardous, exhausting, or otherwise difficult to alert a nurse of the need for any type of assistance
- Provides the patient an increased sense of security
- The nurse call bell button can also be used by a health care staff member already with the patient to call for another when such assistance is needed, or by visitors to call for help on behalf of the patient
- Can call for services without disturbing nurses on wired and wireless call devices
- Handsets can control the entertainment system.
- Spend more time with the patients rather than co-ordination work
- Give help where it’s needed most
- When the caregivers don’t have time, someone else does
- Read the display from across the room
- A calmer environment for both caregivers and their patients
- Patient handsets for every need
- Safely monitoring all medical alarms
- Keeping track of confused patients
- Making work easier with workflow support
- Log all events
- A simple way to connect to different systems
- Wander control keeps track of confused patients
- Different workflows are supported, including escalation chains
- Logging and viewing for easy overview, or in-depth analysis of events.
Application Areas
Nurse Call systems are used in many environments, including but not limited to:
- Hospital Wards
- Nursing Homes
- Hydrotherapy Units
- Swimming Pools and Gyms
- Operating Theaters
- Day Clinics
- Private Patient Rooms
- High Dependency Unit
- Consulting Rooms
- Disabled Toilets
- X-ray Departments
- Temporary Buildings
Frequently Asked Questions
While the name nurse call system does signify the use of the systems in hospitals, the reality is different. The wireless call bell system has a vast range of applications ranging from Luxury homes, villas to Restaurants, Hotels, spas to large format retail stores to departmental stores to under construction project sites to manufacturing units to name a few. The idea is to connect the person who needs assistance to the person who can provide assistance in a timely manner without the mess of wiring the premises.
As the name suggests, the system is wireless and works on Radio Frequency (RF). There is a call point which, in the case of a hospital is with the patient. When the patient presses the button, the bed number appears on the display panel at the nurse station. Depending on the call type, the bed number could be displayed on the panel meant for ward boys or female attendants assuming there is a separate panel placed in the room where they sit. In that case, there is no duplication of effort and the nurse doesn’t have to go to the patient only to call the ward boy. When the call is attended to by either the nurse or the ward boy, they press the reset button at the bedside which would indicate the closure of the call.
In the case of a hospital, the calls are attended to by the nurse. If there is a call for water or housekeeping etc., the calls are attended to by the ward boy / aayah. In the case of a luxury home, the call is attended to by the Butler. In the case of a large format retail store, the calls are attended to by the floor attendants who are there to assist customers. If the system is deployed at a restaurant, the call may be attended to by the bartender or waiter or captain depending on the type of call. Thus depending on the application area, different people attend to the calls. The idea is simply to serve the customer without an overbearing presence.
A Nurse Call System facilitates communication between a healthcare provider (be it Nurse, a ward boy or an aayah) and the people they serve, allowing healthcare providers to serve their patients more attentively and efficiently. The system also helps in knowing the efficiency of the staff by tracking the time taken to provide assistance from the time the patient calls till the time the call is completed. In the event of a cardiac emergency (code blue), the correct people need to be notified urgently so that remedial action is taken. A nurse call system helps notify the nurse station immediately of a code blue occurrence.
In hospitals, there are a multitude of devices operating simultaneously. Patients too have pace makers and have portable machines working on their care and well being. With these concurrently operational, it is natural to put forth this question. Our Wireless Nurse Call Systems work on Radio Frequency and not on WiFi. Secondly, the frequency that they operate in is completely safe from any interference with other systems. Standards are in place to ensure that these conditions are always met and the products we offer adhere to these global standards. So if you are thinking about a wireless nurse call system, you don’t have to bat an eyelid when making the decision.
We offer both wireless as well as wired nurse call systems depending on the requirements of our customers. Please contact us for a detailed discussion on which system would be the right fit for your needs.