26 Feb 2020

Robotic Process Automation (RPA) is a technology that allows organizations to automate repetitive and labor-intensive tasks, such as data entry, customer service, and back-office operations. The software bots can interact with in-house applications, websites, and user portals, and they can be used to automate workflow, infrastructure, and back-office processes. RPA is a software program that runs on an end-user’s device and it is a sequence of commands executed by bots under a defined set of business rules. The main objective of RPA is to replace the repetitive and tedious tasks performed by humans with a virtual workforce, allowing employees to focus on higher-value tasks. The implementation of RPA does not require complex system integration, as it interacts with the existing IT architecture.

A simple example is when in any organisation, you need to fetch the bank statement, the steps involved are:

  1. Open the browser
  2. Type in the URL of the Bank
  3. Go to the login page
  4. Enter the login and password
  5. Select the option of downloading the statement
  6. Select the account number
  7. Select the period for which the statement is required
  8. Select the format in which you wish to download the statement (Maybe xlsx, pdf or csv)
  9. Download the file
  10. Rename the downloaded file to the convention defined
  11. Mail the file or maybe just save it in a specific folder

Imagine being able to automate all 11 steps in a process so that they can be completed without human intervention at scheduled times of the week or month. This is exactly what Robotic Process Automation (RPA) can do. It can automate routine and repetitive tasks, allowing employees to focus on more valuable work.

The example provided is a basic one, but RPA can handle complex tasks on a regular basis. All that is needed is a detailed list of the actions that take place on the screen. RPA can be implemented across various industries, including finance, manufacturing, e-commerce and telecommunications.

22 Feb 2020

Robotics Process Automation (RPA) allows organisations to automate tasks just as if a human being was doing them across applications and systems. Robotic automation interacts with the existing IT architecture with no complex system integration required.

It can be used to automate workflow, infrastructure, back office process which are labour intensive. These software bots can interact with in-house applications, websites, user portals etc. RPA is a software program which runs on an end user’s PC, laptop or mobile device. It is a sequence of commands which are executed by bots under some defined set of business rules.

The main goal of RPA is to replace repetitive and boring clerical tasks performed by humans, with a virtual workforce.

A simple example is when in any organisation, you need to fetch the bank statement, the steps involved are:

  1. Open the browser
  2. Type in the URL of the Bank
  3. Go to the login page
  4. Enter the login and password
  5. Select the option of downloading the statement
  6. Select the account number
  7. Select the period for which the statement is required
  8. Select the format in which you wish to download the statement (Maybe xlsx, pdf or csv)
  9. Download the file
  10. Rename the downloaded file to the convention defined
  11. Mail the file or maybe just save it in a specific folder
  12. What if all these 11 steps could be automated so that it could be achieved unattended at scheduled times of the week / month?

This is what RPA would be able to do.

While this is a very basic example, RPA can do complex but routine steps on a regular basis. All that we need to do is list down all the actions that happen on the screen in detail.

RPA can be used across all verticals ranging from Finance to Manufacturing to e commerce to Telecom.