ISO Certification – Can a Document Management System help?

ISO 9001 certification is a must-have for most manufacturing and service companies.  The certification is increasingly required in subcontracts, especially by European multinationals. It helps in: Increased marketability Reduction of operational expenses Better management control Increased customer satisfaction Improved internal communication Improved customer service Reduction of product-liability risks Increased attractiveness to investors To achieve ISO…

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Why do Housing Finance Companies use Document Management Systems?

A Housing Finance Company (HFC) processes loans at multiple locations, and retains all related documents at the local / zonal office. Each files received consists of multiple documents and should be filed and processed swiftly considering the competitive environment. In the manual process, documents need to be stored physically in the office resulting in wastage…

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Video: Millions of Medical Records lost in fire

[youtube]http://www.youtube.com/watch?v=rL7RQzBUMrM[/youtube] UNM hospitals based out of Albuquerque, New Mexico, USA lost medical records of 1 Lakh patients due to a fire in a warehouse complex. This was the warehouse where they had stored the records. This only goes to show how vulnerable hospitals are to such losses in the absence of a proper records management solution. Get…

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Nanavati Hospital in Mumbai hits ‘sweet spot’ of faxing with ZetaFax

Dr. Balabhai Nanavati Hospital, popularly known as Nanavati Hospital is one of the busiest hospitals in Mumbai with 400 beds and employing 1200 people. The TPA (Third Party Administrator) desk was buzzing with activity with relatives of the patients asking for updates on their cashless insurance process requests. The TPA desk was sending and receiving…

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Act before it’s too late! Documents are vital …

A major telecom company warehouse in India had outsourced the storage and scanning of its Consumer Application Forms (CAFs) from 1996 onwards. This warehouse unfortunately caught fire in February this year. After this event, it was found that only 8 million forms had been scanned whereas 12 million unscanned forms had been destroyed. This was…

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