Customers

Our solutions, services, expertise and business processes have helped customers across the country add value to their lives while enabling them to save time & money and streamline & improve operations. With a decade and half in business, we’ve served a diverse range of customers, including leading Banks, Mutual Funds, Insurance Companies, Manufacturing units, Hospitality, Government, Oil & Gas companies, Healthcare, Manufacturing companies. We take great pride in our customers, their accomplishments, and the relationships we have forged with them.

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Testimonials

Fax machines used to cause a lot of delays. After using RightFax, employees give feedback that there are no delays on the faxing side. Rincon provided us with the perfect solution. RightFax fulfilled our requirements for integration and reliability. So, we are happy with RightFax. – Jayantha Prabhu, Chief Technology Officer, Essar Group.

Rincon’s problem solving skills with little downtime is commendable. It would be great if you also enhanced support for dependent software of RightFax eg. SQL etc. Your support and the reliability of the RightFax application is excellent.– Ravi Kumar Rao K K, Tata Consultancy Services.

Using RightFax, converting hard copy of faxes to soft copy has been of great help to us as it has helped us streamline our Cashless process and track the cases. Unique thing for us is the queuing which has been customized for us which helps us clear the cases. Rincon’s providing of inputs during scoping by understanding our business and dynamic nature has been very helpful for customizing the application for us. We would surely recommend Rincon to others. – Ashish Dhar, Technology Team, ICICI Lombard General Insurance Company Ltd.

Rincon provides good and reliable service with prompt response. The support staff handles calls efficiently and provides solutions to all queries. Till date since we haven’t faced a downtime affecting all our users for more than a day. Yes we would surely recommend Rincon to others. – Rakesh Keni, Messaging Administrator, Sun Pharmaceutical Industries Ltd., Mumbai.

We feel Rincon is always client oriented and fulfills the need of the clients by the right approach, right guidance and delivery in the right time. They added value to our services by enabling our Call center operations to use Faxback services which help our customers to receive various kind of information like NAV, DIV, Application forms etc. through their fax machines. We are always glad to recommend Rincon to others as we are completely satisfied by your approach and services. – S.Thangadurai, Sr. Business Analyst, CAMS – Technology, Chennai.

The service and support from Rincon India is good. Their consultants provide expertise and a quick response to our questions or requests. – Mr. Sethuraman Kannan, Assistant Vice President IT, Star Health and Allied Insurance Ltd.

We are very happy with the software and the service Rincon India have provided. – Dr. Mahesh Shirke, Manager – Registration & Corporate Cell, Dr. Balabhai Nanavati Hospital.

We have been using the RightFax system for the last three years and found it to be extremely reliable. The RightFax system’s up time is almost 100 percent. The only time the RightFax server was shut down was for the scheduled reboots of Windows patch. – Jesal Patel, eBay India

Getting fax on the desktop was something of a dream, now it’s a reality. Faxing has become easier for users. They don’t need to hunt for faxes or go to fax machines. – Abhijit Roy, Kotak Mahindra Old Mutual Life Insurance Ltd.

Rincon was quite helpful and professional. We liked their approach and put everything in a project management plan along with expected completion dates. Rincon shared valuable experience in where there might be time gaps or where testing may take longer…in the end, we completed installation earlier than predicted. In fact, our chart became a model plan for other Rincon implementations. – Pankaj Srivastava, Mumbai International Airport Ltd.

In terms of cost saving, the solution reduces an estimated 75% of printing cost (cost of fax versus cost of receiving& printing documents). Besides, it is generating an estimated 15% of productivity gains in terms of headcount required to run the operations at Hub. The amounts of benefit we have experienced from this project are immense. We are grateful to the Rincon team to help us in achieving our objective. – Anibandha Mukhopadhyay, CTO, FamilyCredit Ltd.